This document contains all the rules, rights and responsibilities governing use of the 789p platform. Please read it carefully before registering or using any of our services. By registering an account, you are deemed to have understood and agreed to all terms stated here.
Six core principles underpinning the entire 789p terms and conditions of use
Only individuals aged 18 and above who are located in a permitted geographic region are eligible to register a 789p account. Only one account is allowed per individual, IP address and device.
All financial transactions are subject to the minimum and maximum limits set. Withdrawals may only be made to the same payment method used for your original deposit.
Each bonus has its own rollover requirements, wagering limits, and validity period. Bonus abuse may result in bonus cancellation and account suspension.
You are solely responsible for the security of your login credentials. 789p will never ask for your password through any communication channel.
Identity verification (KYC) is required before your first withdrawal or when requested by the 789p team. Documents submitted must be accurate, valid, and current.
789p is committed to player protection. Deposit limit tools, self-exclusion, and activity monitoring are available to ensure a healthy and safe gaming experience.
Important Note: This Terms and Conditions document is a legally binding agreement between you ("User") and 789p ("Platform"). By registering or using any part of the 789p platform, you confirm that you have read, understood and agreed to be bound by all terms stated below without exception.
These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by 789p. This Agreement takes effect as soon as you complete the account registration process or use any 789p service, whichever occurs first.
If you do not agree with any part of these terms, you are not permitted to use the 789p platform. Continued use of the platform following any amendment to the terms will be considered acceptance of the amended terms.
789p reserves the right to amend, update or replace any part of this Agreement at any time with reasonable notice via your registered email or through announcements posted on the platform. It is your responsibility to review the latest terms periodically.
To be eligible to register and use the 789p platform, you must meet all of the following eligibility requirements:
789p reserves the right to request proof of eligibility at any time and to suspend or terminate any account found not meeting these requirements. Players who register with false or misleading information may face legal action in addition to immediate account closure.
Each individual is only permitted to hold one (1) account only at 789p. This includes accounts registered using different names, email addresses, phone numbers, IP addresses, or devices but belonging to the same individual. Holding multiple accounts is a serious violation that may result in the closure of all such accounts and the forfeiture of all balances and bonuses.
For the security of your account, 789p recommends that you enable two-factor authentication (2FA) via your account settings and use a strong, unique password that is not used on any other platform.
789p accepts a variety of deposit methods popular among Malaysian users, including instant bank transfers via FPX, digital wallets such as Touch 'n Go eWallet and GrabPay, and other payment methods listed in the platform's Cashier section.
Reminder: 789p uses 256-bit SSL encryption to protect all your financial transaction information. We do not store your payment card details directly in our systems.
Withdrawing funds from your 789p account is subject to the following conditions, which must be fully met before a withdrawal request is processed:
Submitted withdrawal requests cannot be cancelled except under exceptional circumstances at the sole discretion of 789p. If a withdrawal is rejected due to inaccurate payment account details, any resulting transaction fees are your responsibility.
| Method | Processing Time | Minimum Limit |
|---|---|---|
| Bank Transfer (FPX) | 15 – 60 minutes | RM 50 |
| Touch 'n Go eWallet | 15 – 30 minutes | RM 30 |
| GrabPay | 15 – 30 minutes | RM 30 |
| Other Methods | Up to 24 hours | Check Cashier |
789p offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins and a VIP program. Each promotion has its own terms stated on the relevant promotions page and should be read together with these general terms.
The 789p VIP Programme offers exclusive benefits to loyal members, including higher withdrawal limits, greater cashback, a dedicated personal account manager, and invitations to special events. Your VIP level is determined by your wagering activity and loyalty on the platform.
All games available on 789p use a Random Number Generator (RNG) certified by internationally accredited independent certification bodies, ensuring complete fairness and randomness in every game round. Game outcomes cannot be influenced or manipulated by any party, including 789p itself.
In Live Casino games, results announced by the dealer are final, subject to video recording review in the event of a valid dispute. The dispute review process is typically resolved within 72 business hours.
As a platform that operates responsibly and adheres to international Anti-Money Laundering (AML) standards, 789p conducts a Know Your Customer (KYC) process for all members. This is an industry-standard procedure and nothing to be concerned about.
Submitted documents must be clear, legible and valid. 789p reserves the right to request additional documents if necessary. All submitted information will be handled in strict confidence and protected in accordance with our Privacy Policy.
KYC Processing Time: KYC verification is typically completed within 24–48 business hours after all required documents have been received in full and in order.
789p reserves the right to suspend, restrict or close any account at any time for the following reasons without prior notice:
If your account is closed at your own request, any valid balance (after deducting bonuses that have not met the rollover requirements) will be processed for withdrawal within the stipulated timeframe once all security checks have been completed.
The 789p platform is provided "as is" and "as available". While we strive to keep the platform running without interruption at all times, 789p does not guarantee that the service will always be free from technical disruptions, errors, or delays.
You acknowledge that online gaming involves financial risk and that you are playing with your own funds at your own risk. Please play responsibly and within your financial means.
789p takes the protection of your personal data seriously. All information you provide is collected, stored and processed in accordance with the 789p Privacy Policy, which you can read in full on the relevant page.
For more information on how we handle your data, please refer to Privacy Policy our full policy.
789p reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Members will be notified of any material changes via registered email or platform announcement at least 7 days before the amendment takes effect, except in urgent circumstances requiring immediate action.
Continued use of the 789p platform after the effective date of any amendments constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact customer support to close your account.
These Terms and Conditions are governed by the laws applicable in the jurisdiction where 789p holds its operating licence. Any dispute arising from or in connection with this Agreement shall be resolved through a mutually agreed arbitration process before any legal action is taken.
Terms Enquiry: If you have any questions or concerns regarding these Terms and Conditions, please contact the 789p support team via live chat on the platform or by email at [email protected]. We are ready to assist you at any time.