At 789p, your privacy is not merely a legal obligation — it is our genuine commitment to every player. This document transparently explains how we collect, store, use, and protect your personal data while you use the 789p platform. Please read it carefully to fully understand your rights.
Six core pillars that underpin how 789p protects the privacy of every Malaysian player
All data transmitted between your device and 789p servers is protected with 256-bit SSL encryption — the same technology used by international banking institutions to ensure your information cannot be intercepted by third parties.
789p does not sell, rent, or share your personal data with third parties for marketing purposes without your consent. Your data is used solely for the platform's operational needs that you agreed to at registration.
You may request access to your personal data, apply for correction of inaccurate information, or request deletion of your data at any time. 789p will process your request within 30 business days.
Your data is stored in data centres equipped with multi-layered physical and digital security systems, including biometric access controls, 24/7 monitoring, and automated backup systems to prevent data loss.
789p complies with Malaysia's Personal Data Protection Act (PDPA) and international data protection standards. All our data handling processes are regularly reviewed by our internal compliance team.
Should any data security breach occur that may affect your information, 789p is committed to notifying you within 72 hours via your registered email, in line with our compliance obligations.
Important Note: This Privacy Policy describes 789p's data protection practices. By using our platform, you agree to the collection and use of information as described in this document. If you do not agree, please discontinue use of the platform.
To provide you with the best service, 789p collects several categories of personal information when you register and use our platform. All data collection is carried out lawfully, transparently, and solely for the stated purposes.
Information you provide directly:
Information collected automatically:
Your personal data is used solely for legitimate and necessary purposes to effectively operate the 789p platform. Below is a complete list of the purposes for which your data is used:
| Purpose of Use | Legal Basis | Retention Period |
|---|---|---|
| Account Management | Contract Performance | Throughout active account |
| Identity Verification (KYC) | Legal Obligation | 5 years after account closure |
| Payment Processing | Contract Performance | 7 years (tax requirements) |
| Fraud Prevention | Legitimate Interest | 5 years |
| Service Communications | Legitimate Interest / Consent | Until unsubscribed |
| Analytics & improvement | Legitimate Interest | 2 years (accumulated data) |
789p will not use your data for any purpose other than those stated above without first obtaining your explicit consent. Whenever a new use case arises, you will be informed and given the choice to accept or decline.
789p does not sell your personal data to any third party. However, in the course of operating the platform, we may need to share certain information with the following parties under limited and controlled circumstances:
Our Commitment: All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your information for the specific purposes agreed upon with 789p.
The security of your personal data is 789p's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorized access, loss, or misuse.
While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in safeguarding your account by using a strong password and not sharing your login credentials.
789p uses cookies and similar tracking technologies to enhance your experience on the platform, understand how you use our services, and personalise the content you see.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the 789p platform. For the best experience, we recommend allowing necessary cookies and features.
789p retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Our core principle is to never store data longer than necessary.
Once the retention period expires, your data will be securely deleted or converted into an anonymised format that cannot be linked to your identity. The deletion process follows established procedures to ensure the data cannot be recovered.
Under Malaysia's Personal Data Protection Act (PDPA) and the data protection standards we follow, you have the following rights regarding your personal data held by 789p:
You have the right to request a copy of all personal data we hold about you. We will provide it in a readable format within 30 business days.
If any of your personal data is inaccurate or out of date, you may request a correction. We will update the information promptly upon verification.
You may request deletion of your personal data, subject to minimum legal retention requirements. Requests will be processed within 30 business days.
You have the right to object to the processing of your data for specific purposes such as direct marketing. Objection requests will be enforced immediately.
You may request to receive your personal data in a structured, machine-readable format for transfer to another service provider should you wish to do so.
How to Submit a Request: To exercise any of the above rights, contact our privacy team via email at [email protected] or through the in-platform live chat. We will verify your identity before processing any request.
The 789p platform is an adult service exclusively for individuals aged 18 and above. We do not accept registrations from individuals under 18 years of age, and we do not knowingly collect personal data from children.
If we discover that we have unknowingly collected data from individuals under 18 years of age, we will take immediate steps to delete that data and close the relevant account. If you find that a minor has registered an account at 789p, please notify us immediately through our customer support channels.
The 789p platform may contain links to third-party websites or services such as game providers or payment partners. This Privacy Policy applies solely to the 789p platform and does not cover the privacy practices of those third-party websites.
We have no control over the content or privacy practices of third-party websites and are not responsible for how they handle your personal data. We recommend reading the privacy policy of each third-party website you visit separately before providing any personal information to them.
789p reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
Continued use of the 789p platform after the effective date of any Privacy Policy changes constitutes your acceptance of the latest version of this policy. We encourage you to review this page periodically to stay informed on how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 789p, our team is ready to assist you at any time.
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, processing time is up to 30 business days depending on the complexity of the request.
Additional Information: For more information about your rights and responsibilities as a 789p user, please refer to Terms and Conditions and page Responsible Gaming ours.